How LoadflowCore collects, uses, and protects your personal information.
We collect information you provide directly, such as your name, email address, company affiliation, and contact details when you use our services, contact support, or subscribe to updates. We also automatically collect certain data about your device and how you interact with our website, including IP address, browser type, and usage patterns.
Your information is used to provide, operate, and improve the LoadflowCore Intelligent Energy Operations Framework; to communicate with you about services, updates, and support; to personalize your experience; and to ensure the security and reliability of our infrastructure. We do not sell your personal data.
We may share information with trusted third-party service providers who assist in our operations (e.g., hosting, analytics), under strict confidentiality agreements. We may also disclose information if required by law or to protect our rights. Data may be processed in Canada and other jurisdictions with adequate data protection laws.
We implement appropriate technical and organizational measures, including encryption, access controls, and regular security assessments, to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. You can opt-out of marketing communications at any time by using the unsubscribe link. To exercise your rights, contact us at [email protected].
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy regularly.
Reach out for inquiries about our intelligent energy operations framework, forecasting models, and automated dispatch solutions.